As a personal trainer your job is to help your clients achieve their health and fitness goals, but have you ever had a client who texts you when they sit down at a restaurant and absolutely needs you to calculate the macros of every meal on the menu? Or a client who emails you at 6am because they’re about to go for a run and aren’t sure if they absolutely need to have one or two scoops in their protein shake?
What happens when you don’t answer them immediately? What happens when you do answer immediately?
Neither approach is ideal. Don’t reply and your clients become disheartened. Reply straight away and you’re no longer in control of your own business.